How can we help you?

Account

How do I change my username?How do I change my email?Why was my account suspended?

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Listing

How do I properly photograph my item when listing it?What is required when describing my item?How do I price my item correctly?

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Purchases

How do I view my recent purchase?How long does a Seller have to ship my order?What happens if my item never ships?

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Cancellations & Refunds

Who is responsible for shipping a return?What is eligible for a return?Can I exchange my item for a different size?

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Shipping

How do I package my item correctly?How do I update tracking information on my order?What should I do if my item gets lost in transit?

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Returns

How long do I have to return my item?Does Motorsport Locker provide a return label for me?My item has been returned to me. How do I refund the Buyer?

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Selling

How do I list my item correctly?Where can I view my recent order(s) at? How long do I have to ship my order?

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Payouts

How do I payout funds from my Motorsport Locker balance?Where is my money held?Can I use the funds from a sale to purchase another item on the platform?

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Trust & Safety

How do I know I will get paid after shipping my item?How do I know I will receive what I paid for?Where can I view a Seller's ratings?

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